FAQ

Straight answers, fixed prices.

What everyone in Cork asks before picking up the phone — answered up front.

Are you really available 24 hours a day in Cork?+

Yes. The phone (086 8109160) is answered by a working technician 24 hours a day, 7 days a week — including weekends, Christmas Day and bank holidays. There is no call centre and no voicemail loop.

How fast can you get to my house in Cork?+

For Cork city and the immediate suburbs (Douglas, Ballincollig, Bishopstown, Blackrock, Mahon, Glanmire) we typically arrive within 1–2 hours of the call. Outside the ring road — Carrigaline, Midleton, Cobh, Mallow — usually under 90 minutes.

How much does pest control cost in Cork?+

Most domestic jobs are fixed-price: wasp nest removal from €80, mouse treatment from €120, rat treatment from €150, bedbug treatment from €250 per room. We quote the exact figure on the phone before we travel — no hidden callout fees.

Will the neighbours know you've been?+

No. All callouts are made in unmarked vans. Technicians wear plain workwear. Nothing on the van, the receipt or the paperwork identifies us as pest control.

Are the chemicals safe around children and pets?+

Yes. We use the lowest-toxicity product that will actually solve the problem, and all baits are placed in tamper-proof stations out of reach of children and pets. Where heat treatment is appropriate (e.g. bedbugs) we use no chemicals at all.

Do you guarantee the work?+

Yes. Every domestic treatment includes a 30-day guarantee — if the problem returns inside that window, we come back free of charge. Commercial contracts are guaranteed for the term of the contract.

Can you treat restaurants and food businesses?+

Yes. We work outside trading hours and produce HACCP-ready treatment records for your EHO file. We hold full public liability insurance (€6.5m) and all technicians are PCS-registered.

Do you remove honey bees?+

We don't kill honey bees. If it's a swarm we'll connect you with a local Cork beekeeper free of charge. If a colony is lodged in a cavity wall or chimney we can quote for safe extraction.

What payment do you accept?+

Cash, card (on site via terminal), bank transfer or invoice for commercial accounts. Payment is taken after the treatment, never before.